LEGAL INFORMATION
Terms of Use & Privacy Policy
This page explains the terms governing the use of PlumbersUp and how we collect, use and protect your information when you use our website or services.
1. Website Purpose
PlumbersUp is an online platform that connects homeowners and businesses with local plumbing service providers. We do not directly provide plumbing services. Any service agreement entered into is solely between the user and the independent plumbing contractor.
2. Acceptance of Terms
By accessing or using this website, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please discontinue use of the website.
3. User Responsibilities
Users agree to provide accurate information when requesting quotes or submitting inquiries. Misuse of the platform, including false requests, spam or unlawful activity, may result in restricted access.
4. Service Provider Listings
Plumbing companies may submit their business details for listing consideration. We do not guarantee approval, ranking, or lead volume. PlumbersUp reserves the right to edit, remove, or reject listings at its discretion.
5. No Warranty
The website and its content are provided “as is” without warranties of any kind. We do not guarantee availability, accuracy of listings, or outcomes of services performed by third-party contractors.
6. Limitation of Liability
PlumbersUp shall not be liable for any damages, disputes, losses, or service issues arising between users and listed plumbing businesses.
7. Information We Collect
We may collect personal information such as name, phone number, email address, postcode, and service requirements when users submit quote requests or contact forms.
8. How We Use Your Information
- To connect you with local plumbing service providers
- To respond to inquiries and customer support requests
- To improve website functionality and user experience
- To send relevant service-related communications
9. Data Sharing
Your submitted details may be shared with relevant plumbing contractors in your service area. We do not sell personal information to unrelated third parties.
10. Cookies & Tracking
This website may use cookies, analytics tools and similar technologies to understand visitor behavior and enhance performance.
11. Data Security
We implement reasonable technical and organizational safeguards to protect user data. However, no internet transmission can be guaranteed fully secure.
12. External Links
Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or services.
13. Policy Updates
These Terms & Privacy Policy may be updated periodically. Continued use of the website constitutes acceptance of any revised terms.
14. Contact
For legal or privacy inquiries, please contact us using the contact form available on the website.